Reserve your spot.
Get the hottest ticket in commerce.

Connect, collaborate and celebrate with the business and tech leaders driving the future of commerce. Elevate — The Global Commerce Summit™ 2025 | May 20-22, 2025

Register Now
Event starts in
0 Days
0 Hours
0 Minutes
0 Seconds
Elevate - Elevating your experience intro

We're elevating your experience

The sky's the limit for Elevate — The Global Commerce Summit™ 2025. Expect more incredible keynotes, educational breakout sessions, engaging networking opportunities, unforgettable parties…and at least one very special guest. The event, which won User Conference in SiliconANGLE Media's 2025 Tech Innovation CUBEd Awards, kicks off the evening of May 20 with a Welcome Reception followed by two full days of invaluable opportunities to dive deeper into the future of commerce. We look forward to seeing you there!

  • Hear transformation stories from top brands
  • Meet the commercetools team
  • Get updates on new offerings and the latest roadmap highlights
  • Connect with our partners and see live demos
  • Network with business and tech leaders from around the world

Sessions

  • Optimizing the Sales Channel Mix

    Master the art of seamlessly integrating B2B online and offline sales channels to maximize reach, optimize costs, and deliver a harmonized, personalized purchasing journey. In this session, you'll hear how Lallemand, a leading manufacturer of yeasts, bacteria and related products, embraced composable commerce to launch a new sales channel, and create a cohesive customer experience that aligns with modern expectations.

    Caroline Fortin

    Lallemand Inc

    Customer Experience Director

    Session Details

  • Commerce Rewired: AI, Autonomy, and the Next Era

    Why AI-Driven Autonomy Will Redefine Commerce By 2030, commerce won’t just be digital — it will be autonomous. The convergence of agentic AI, composability, and real-time decisioning is fundamentally reshaping how businesses operate, interact with customers, and scale. Yet, most companies are still stuck in rigid, reactive systems that can’t keep pace. Dirk Hoerig and Shiri Mosenzon Erez will make a bold case for why the next era of commerce demands self-learning, self-optimizing systems that don’t just execute tasks but act intelligently on behalf of businesses and consumers. From AI-powered merchandising that predicts demand before it happens to autonomous workflows that eliminate operational bottlenecks, they’ll unveil the key shifts businesses need to embrace today to remain relevant in the decade ahead. This isn’t at all about technology — it’s about the future of business operations. Will you be one of the businesses shaping the future, or will you be left behind by those who do? Dirk and Shiri will discuss with leading AI experts the trends of today and how commerce will evolve over the next few years.

    Dirk Hoerig

    commercetools

    Founder and Chief Innovation Officer

    Shiri Mosenzon

    Commercetools Ltd

    Chief Product Officer

    Session Details

  • Digital Evolution: Commerce Transformations at LEGO, Sephora, and Petsmart

    Hear from leaders at the LEGO Group, Petsmart and Sephora—three of commercetools' largest and longest-standing customers—as they share insights into their groundbreaking digital transformations. Discover how these iconic brands leverage cutting-edge technology to create unparalleled customer experiences, streamline global operations, and set benchmarks for innovation in modern commerce.

    Greg Fancher

    Petsmart

    Executive Vice President of IT and Chief Information Technology Officer

    Jen Jones

    commercetools

    Chief Marketing Officer

    Session Details

  • Retail 2030: Navigating the Future of Commerce

    Join futurist Anders Sörman-Nilsson as he decodes the evolving retail landscape, highlighting the fusion of digital and physical experiences. Discover strategies to balance technological innovation with human-centric design, ensuring your brand thrives in the dynamic marketplace of 2030.

    Anders Sörman-Nilsson

    Thinque

    Futurist - Managing Director & Founder

    Session Details

  • Beyond Transactions: How Liverpool is Redefining Customer Experience in Mexican Retail

    In Mexico’s competitive retail landscape—where Amazon, Mercado Libre, and Walmart set high expectations for speed and convenience—Liverpool is differentiating itself by doubling down on what truly matters: a seamless, customer-centric experience. With its deep-rooted presence in Mexican life, Liverpool is transforming from a traditional department store into a unified commerce powerhouse. Customers want the best of both worlds—trying on a jacket in-store but purchasing it online, reserving products for pickup in under two hours, or shopping across brands in a single, integrated marketplace. This keynote will take you inside Liverpool’s bold transformation—how it’s redefining fulfillment, integrating digital and physical experiences, and ensuring customers get what they want, when and how they want it.

    Antonino Guichard González

    Liverpool

    Digital Executive Director

    Session Details

  • Harnessing Best-of-Breed Strategies in Composable Commerce for Seamless Customer Experiences

    In today’s rapidly evolving digital landscape, leading brands are embracing a best-of-breed approach within composable commerce architectures to stay ahead of customer expectations. By strategically integrating specialized solutions—ranging from personalized search and AI-driven recommendations to flexible checkout and order management systems—these brands are achieving unparalleled agility and innovation. This panel brings together industry leaders  to explore how a modular approach empowers businesses to deliver seamless and consistent customer experiences across all touchpoints, channels, and markets. 

    Pamela Liang

    Breville

    Group Product Manager | Global Digital Solution

    Uman Chan

    Vitamin Shoppe

    Senior Director, Digital Technology

    Kirti Lalwani

    commercetools

    VP of Engineering

    Session Details
Decorative lines to separate the sections

And now, a word from our attendees

Discover why our global community was raving about this year's summit. Here's what attendees had to say:

  • "From insightful keynote speeches to engaging panel discussions, the event provided invaluable insights into the future of commerce. The networking opportunities were unparalleled, connecting me with industry leaders and innovators from around the globe."

    Chris Baltusnik, E-Commerce Transformation & Operations Leader, Owens Corning

  • "My biggest takeaway was the confirmation that we're on the right track with the whole MACH approach. It really fits this time of age when you want to be agile. Walking around and to people here, everybody's really enthusiastic about the future — that's what I'll be taking home and spreading the word to the C-suite."

    Diederik Oostburg, Lead E-commerce Tech, Vision Healthcare

  • "I'm very excited about the things commercetools shared about the future roadmap and about Foundry. I think it's something that was needed. So those are my biggest takeaways —seeing that they listened to their partners and are evolving the platform."

    Pierre Kremer, VP, Digital Engagement Practice, EPAM Systems

  • "The last keynote [Heather Hershey, Research Director, IDC] was really interesting. It was a good reminder that at the end of the day, customer loyalty is not something that we can control. This is something that we have to remind ourselves — I took a picture of that slide and I'm going to share it with my team. For me, that really was the key takeaway from the conference."

    Amelita Ebuña, Director of eCommerce, Cepheid, Danaher Group
  • The Future of Commerce Starts Here: Inside Elevate 2025

    The Future of Commerce Starts Here: Inside Elevate 2025

    Elevate 2025 is almost here! Our agenda is packed with insights, strategy and innovation from the brightest minds in commerce. Don’t miss your chance to connect, learn and lead — join us!

    Read Now
  • 5 tips from the C-suite: How to get the most out of Elevate — The Global Commerce Summit™

    5 tips from the C-suite: How to get the most out of Elevate — The Global Commerce Summit™

    commercetools C-suite executives share insider tips to help our customers and prospects who attend get the most out of Elevate — The Global Commerce Summit

    Read Now
  • Why Elevate — The Global Commerce Summit™ is a must-attend event for B2B leaders

    Why Elevate — The Global Commerce Summit™ is a must-attend event for B2B leaders

    Elevate — The Global Commerce Summit™ is a must-attend event for B2B leaders exploring composable commerce as a solution to digitally transform their business.

    Read Now
  • The topics and trends everyone will be talking about at Elevate — The Global Commerce Summit™ 2025

    The topics and trends everyone will be talking about at Elevate — The Global Commerce Summit™ 2025

    Discover the topics and trends everyone will be talking about at Elevate — The Global Commerce Summit™ 2025, plus the speakers on the agenda.

    Read Now
  • 7 reasons to attend Elevate — The Global Commerce Summit™ 2025

    7 reasons to attend Elevate — The Global Commerce Summit™ 2025

    Discover why commercetools' Elevate — The Global Commerce Summit™, is an industry event you won't want to miss.

    Read Now

Purchase your ticket

Register Now

Ticket price includes access to all keynotes, breakout sessions and the Expo as well as all after-hours events, including the welcome reception and the closing night celebration. Breakfast, lunch, coffee and snacks during conference hours are also included.

This pass is exclusively for B2B, B2C and D2C retailers and brands. If you do not meet these eligibility requirements, we reserve the right to cancel your registration and issue a refund, subject to applicable credit card and payment processing fees. If you are interested in participating but do not meet the requirements here, please visit our Sponsors page for potential opportunities.

Need help convincing your boss? Download and personalize this email template.

  Justify Your Trip

Agenda Overview

Tuesday May 20
Partner Day
Elevate Welcome Reception
Wednesday May 21
EXPO
Keynotes
Breakouts
Elevate Evening Party
Thursday May 22
EXPO
Keynotes
Breakouts
Closing Keynote
View full schedule

Contact Us

If you have any questions, please feel free to reach out to the Elevate team.

elevate@commercetools.com